Terms and Conditions
This section explains the use of our website and the purchase of timepieces from our collection.
Our Terms
By using our website, social media pages, or placing an order with us, you agree to the following Terms & Conditions.
Orders
Customers are responsible for providing accurate contact, delivery, and product information when placing an order. An order is considered confirmed only after the required payment or confirmation has been received.We reserve the right to refuse or cancel an order where necessary, including in cases of incorrect pricing, product unavailability, suspected fraudulent activity, or other circumstances beyond our reasonable control.
Product Information
We make reasonable efforts to ensure that product descriptions, photographs, specifications, colours, sizes, and other information are accurate. However, minor variations may occur due to lighting, photography, manufacturing batches, or display settings.
Pricing & Payments
All prices displayed on our website or social media are subject to change without prior notice. The applicable price at the time the order is confirmed will normally apply.Customers must complete payment using the available payment methods provided by us.
Delivery
Delivery times are estimates and may vary depending on the courier, location, weather, customs, public holidays, or other circumstances beyond our control.Once an order has been handed over to the courier, delays caused by the courier or customs authorities may be outside our direct control.Customers are responsible for providing a correct delivery address and contact number.
Pre-Orders
Pre-order products may require additional time to be supplied. Estimated delivery dates are provided as a guide and may change due to manufacturer, supplier, shipping, or other unforeseen circumstances.If a pre-order cannot be supplied due to manufacturer or supplier unavailability, and the issue is not caused by the customer, a full refund will be provided.
Cancellations
Order cancellations are subject to the status of the order. Once an item has been prepared, shipped, or specially ordered for a customer, cancellation may no longer be possible.